THE HYATT REGENCY ROCHESTER WELCOMES YOU!
WE ARE HAPPY TO HAVE YOU HERE WITH US.
WELCOME
We’ve been expecting you. We’re here to make your time with us enjoyable, comfortable and filled with CARE. This guide is a collection of information that we hope you’ll find helpful during your stay. If you have any questions at all, please don’t hesitate to call our front desk at extension “0” from your room phone.
GUEST SERVICES
YOUR GUEST ROOM:
Note that all guest rooms have a refrigerator, but no microwaves. (We do have a microwave available in the market cafe near the lobby.)
Housekeeping will be provided upon request. Please inform the front desk by 2 pm for same-day housekeeping service.
TEXT US with ZINGLE! – This is the messaging service you can text and communicate with our CARE professionals to get what you need. Provide your cell phone number at check-in and just text “585 531 1103” and we will know who you are and be able to assist.
HOTEL POLICIES
NOISE – As a hotel, we are monitoring the experience of all guests and noise can be an issue for others. All guest floors have a noise curfew from 9 pm- 7 am.
NO SMOKING HOTEL – The odor from smoking, vaping, and other means will force a significant cleaning expense of $500 and potential replacement costs for furniture, curtains, and bedding in which the odor will not extract. This damage fee will be passed along to the occupant. Due to fire codes nothing can be burned in guest rooms including candles, incense, etc.
We sincerely CARE that you are comfortable, and safety is a top priority for us at Hyatt.
As the General Manager of our hotel, we encourage your engagement with our team to supply you with service and expect that you will share with us how we can make your stay more enjoyable. Feel free to contact us for assistance.
Sincerely,
Jay Rettberg
General Manager
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DINING
Astor on Main, located at street level of Hyatt Regency Rochester, offers delicious breakfast options seven days a week. Whether you're interested in lighter fare like Beignets or Avocado Toast, or one of our specialties like Breakfast Tacos or The Standard and other favorites, we've got you covered.
Relax in our large, bright space with floor-to-ceiling windows and comfortable seating. Lunch & Dinner are now served in The Street Craft Kitchen & Bar at Lobby Level of Hyatt Regency Rochester.
HOURS
BREAKFAST | MON-SAT | 7AM-10:30AM
SUNDAYS 7AM-11AM
ROOM SERVICE DIAL 4800
The Street is our onsite restaurant, located in the Lobby, serving lunch, dinner and light bar fare with a range of beer, wine and cocktails to perfectly complement your meal.
HOURS
LUNCH | MON-SAT | 11AM-3PM
LUNCH MENU
DINNER | 7 DAYS A WEEK
MON-SAT | 3:00PM - 10:00PM
SUN | 5:00PM - 10:00PM
DINNER MENU | LATE NIGHT MENU 9-10PM
LATE NIGHT MENU DURING JAZZ FESTIVAL 10PM-12AM
BAR | SUN - THUR | 11:00AM-11:00PM*
FRI & SAT | 11:00AM - 12:00AM*
*Bar will be open later during special functions.
DRINK MENU
ROOM SERVICE DIAL 4800
Center City Terrace + Lounge
Be in the center of it all. Located on the 4th floor enjoy a finely crafted cocktail, tapas style cuisine and a view of Rochester, NY from the outdoor terrace. Outdoor seating, fire pits, and cornhole all create the perfect vibe for your evening.
CURRENTLY CLOSED TO THE PUBLIC UNTIL SPRING
JOIN US IN “THE STREET CRAFT KITCHEN & BAR” DURING THE WINTER
INQUIRE ABOUT PRIVATE EVENTS 585.794.4810
Boulder Coffee Company
Rochester’s own Boulder Coffee Co. serves freshly-roasted coffee, tea, and snacks in our Lobby daily from 6am to 2pm.
24-HOUR MARKET
Located in the lobby. Open 24 hours a day, 7 days a week.
There will be an assortment of grab n’ go items for lunch available.
Late night dinner items are available after 10 pm. Check with the Front Desk for details.
A microwave is available for your convenience.
POOL & HEALTH CLUB
Located on the 4th Floor.
Our StayFit fitness center is open 24 hours a day with key card access. State of the art workouts, offering cardiovascular equipment and weight machines.
Our indoor heated pool is available daily from 6 am - 11 pm. Family hours are 8 am - 9 pm. Towels available.
ROOM AMENITIES
We will be happy to deliver these items to our room. Please request by calling our front desk.
BATH ITEMS
Conditioner
Mouthwash
Shampoo
Shower Cap
Soap
Tissue
Toilet Paper
Toothbrush
BEVERAGES
Coffee
Coffee Cups
Creamer + Sweeteners
Plastic Cups
Tea
GROOMING
Comb
Cotton Balls
Cotton Swabs
Deodorant
Hairbrush
Hairspray
Lotion
Makeup Remover Wipes
Nail Polish Remover Wipes
Razor
Shaving Cream
MISCELLANEOUS
Ear Plugs
Eye Mask
Sewing Kit
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